Introduction
goExow, a brand operated by Shashtika Digital Communications, is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect information in relation to our SaaS product (the "Service"). By using the Service, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other information you provide during registration or when using the Service.
- Usage Data: Information about how you access and use the Service, including IP addresses, browser type, device identifiers, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and collect usage information.
How We Use Your Information
We do not share your personal information with third parties except in the following circumstances:
- To provide, maintain, and improve the Service.
- To process payments and manage billing.
- To communicate with you regarding updates, security alerts, and customer support.
- To monitor and analyze trends and usage patterns.
- To ensure compliance with legal obligations.
Sharing of Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers to help us operate and improve the Service.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a court order, government request, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for data processing.
- Request data portability.
To exercise any of these rights, please contact us at support@goexow.com.
International Data Transfers
If you are accessing the Service from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our servers are located.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website or by other means.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
4/266, Vinodhini Villa, Shri Sathyasai Nagar, Medavakkam, Chennai - 600100
Email: dharmaraj@goexow.com
Phone: +91 8248851871